What is discount coupon / discount voucher ?
Discount coupon / voucher is a code of fixed amount or % of order amount. Customer will get stated discount while checkout by using this code.
An informed customer is a happy customer. We have tried our best to preempt your queries and answer them.
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Order Related
What is gift coupon / gift voucher ?
Gift coupon / gift voucher is a code of fixed amount. Customer can use this coupon / voucher as payment mode.
How will get to know about ongoing offers and promotions ?
Customer can get in touch with us on Facebook, Twitter, G+ to know about offers. Livpure will send periodic mailers for offers.
What do I do in case my promo code doesn't applied ?
In such cases, customer can call the Customer support number for Livpure RO Installation & Service 1800 419 9399, 1860-180-3333 or mail us. The Livpure team will suggest next course of action..
Would i be notified before delivery?
Yes. The customer will get call / sms from the call center / courier party before the delivery
Do Livpure provide delivery service to my home ?
Yes. All orders placed on www.livpure.com will be delivered at the address mentioned while placing the order.
What is the estimated time for delivery ?
All orders are shipped within 2-3 working days. The delivery make take 2-3 working days depending upon delivery location.
Can I change delivery address after placing the order?
Yes. Customer can change delivery address before the order gets shipped.
What is the shipping charges I have to pay ?
There are no shipping charges applied at present.
How do I connect in case my order didn’t deliver ?
In such cases, customer can call the Customer support number for Livpure RO Installation & Service 1800 419 9399, 1860-180-3333 or mail us. The Livpure team will suggest next course of action.
How do I return a product ordered from Livpure Website?
In such cases, customer can call the Customer support number for Livpure RO Installation & Service 1800 419 9399, 1860-180-3333 or mail us. The Livpure team will suggest next course of action.
Can I pay through online banking / Credit - Debit card / Cash on delivery ?
Yes. Customer can pay through all listed options on the website: www.livpure.com.
Will I get payment confirmation of Prepaid order?
No. The customer will not get any confirmation from Livpure website. However, customers can follow their bank confirmation.
Is EMI option available for payment ?
Yes. At present EMI option is avaible thorugh selected Credit / Debit Cards. Customers can choose Prepaid option while checkout and select EMI on Payment Gateway page.
I don’t have Credit - Debit Card. Can I still buy on EMI ?
In such cases, customer can call the Customer support number for Livpure RO Installation & Service 1800 419 9399, 1860-180-3333 or mail us. The Livpure team will suggest next course of action.
How and when I will get my refund?
Generally refunds is process between 7-10 working days for prepaid orders and 10-12 days for COD orders.
How will I get my refund confirmation ?
No. The customer will not get any confirmation from Livpure website. However, customers can follow their bank confirmation.
How do I order Livpure product ?
The customers can buy Livpure product online on 'www.livpure.com'.
Can I place an order through my mobile device ?
Yes. The portal 'www.livpure.com' cab be accessed with mobile device. The customer can place order through mobile also.
Can I place an order on phone call ?
Yes. The customer can call directly to the Customer support number for Livpure RO Installation & Service 1800 419 9399, 1860-180-3333 and request for an order.
How to order if my PIN code is not showing serviceable ?
In such cases, customer can call the Customer support number for Livpure RO Installation & Service 1800 419 9399, 1860-180-3333 or mail us. The Livpure team will suggest nearest dealer location.
How will I get order confirmation ?
On receipt of the authorized order, the customer will receive SMS / Email confirmation of the order.
How do I track my order ?
Customer can track order on 'MyAccount' page after logging in on www.livpure.com