What are AMC and ACMC?
AMC is Annual Maintenance Contract and ACMC is Annual Comprehensive Maintenance Contract.
An informed customer is a happy customer. We have tried our best to preempt your queries and answer them.
Product Related
Order Related
Service Related
What types of AMC and ACMC is available?
The different types of AMC are AMC(only Service) & AMC(with filters). The different types of ACMC are ACMC (With Membrane and Other Spare Parts), ACMC - For 2 years (With Membrane and Other Spare Parts) & ACMC - For 3 years (With Membrane and Other Spare Parts).
Whom do I contact if I want to enquire about AMC/ACMC?
You can call our Customer support number 1800 419 9399 OR visit our 'Service Request' link on our website: www.livpure.com and click on 'Buy ACMC' OR visit our E-store on our website OR or write us at wecare@livpure.in
How do I buy AMC/ACMC ?
You can call our Customer support number 1800 419 9399 OR visit our 'Service Request' link on our website: www.livpure.com and click on 'Buy ACMC' OR visit our E-store on our website OR or write us at wecare@livpure.in
How do I renew AMC/ACMC?
You can call our Customer support number 1800 419 9399 OR visit our 'Service Request' link and click on 'Buy ACMC' in our website www.livpure.com OR or write us at wecare@livpure.in
What type of service warranty Livpure is offering?
2 Preventive Maintenance visit by our Authorized Service Personnel within 12 months from the date of purchase. Incase of a breakdown, the customer can log a complaint. There will be no Service visit charge during the warranty period.
Is my ACMC applicable if I change my location?
Yes
Can I get my product service from local/unauthorized service provider?
It is not recommended or advised to do so. You should only get your Livpure product serviced through our authorized service personnel.
What do I do if the services offered are not fulfilled?
You can call our Customer support number 1800 419 9399 OR visit our 'Service Request' link and click on 'Register a Complaint' in our website www.livpure.com OR or write us at wecare@livpure.in